What do I need to get started?
Your business name, product photos and a list of product names, prices and short descriptions. You also need a Stripe account in your company's name. No logo or domain yet? We help you with both: choosing and registering a domain in your name, and a logo or a complete brand identity.
Can you help with my logo and branding?
Yes. Logo start gives you three logo ideas, two revision rounds and all the files you need. Brand identity adds a brand guide, tone of voice and social media images. The creative brief helps you decide what to say to your customers and gives you launch posts. Everything you get is yours to use.
How fast will my store be online?
For Start and Growth, usually about a week after we have all your material. For Complete, plan on two to three weeks. You get a schedule up front.
Can my store be in my customers' language?
Yes. Every store can be fully localized for the market you sell to: any language (or several, with a switcher), local currency, local payment methods such as iDEAL, Bancontact or BLIK, and local legal pages. The demos are in English, but your store doesn't have to be. One language is included; each extra language and market is an add-on.
Which countries can I sell to?
Anywhere Stripe supports your business. We set up the payment methods, currency and shipping rules for each market you choose. Taxes and local rules differ per country, so have your accountant check your setup.
Who adds new products, and how often?
We do, as often as you need: once a month or every day. Send new products by email, a shared spreadsheet or your supplier's feed and we put them online, usually within two working days and faster with the product service. Small changes are included in the care plans; the product service costs €2 per product or €149 per month for about 10 new products a week.
Can you handle a large range?
Yes. Thousands of products are no problem: we import them from a spreadsheet or supplier feed, with categories, filters and variants. The store stays fast because every page is prebuilt.
How does my customers' money reach me?
Customers pay through Stripe. Stripe pays out to your own bank account. We never touch your money.
Do I have to take a subscription?
No. You can also host the store yourself; you then get all the files. Hosting & care can be cancelled monthly.
Do I own the store?
Yes. Domain and Stripe are in your name, and once paid, the store files are yours. You're not locked in.
Can I adjust or combine looks?
We always apply your logo, colours and copy. Bigger layout changes are part of Complete, or we agree a fixed price up front.
Does my store use tracking cookies?
Not by default. Your store works without tracking, so it also works without a cookie banner. Want statistics anyway? We'll pick a privacy-friendly option together.
Who is behind Storo?
Storo is made by the team behind vervangdeeltjes.nl, a Dutch online store for watch straps that runs on exactly this technology. We build stores the way we use them ourselves.